The First Group

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Job Responsibilties

Troubleshoot IT System and Hardware.
Manage and monitor Network Devices.
Administer Databases.
Follow all company policies and procedures; protect company assets. Address guest’s service needs.
Responsible for providing comprehensive IT support and technical functions.
Monitor, operate, coordinate, assist and train others in the operation of computer hardware, software, and peripherals in order to achieve the desired result.
Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
Responsible to adhere with all information security policies and hotel/property/outlet procedures.
Manage and monitor the A/V equipment in the property/F&B outlets.
Support the F&B operational needs for POS requirements such as RVC Configuration, creatingmenu items & packages, classes, SLU, NLU, and configure reports.
Setup, Install and troubleshoot POS, Check and KOT printers.
Maintain inventory of all technology devices.
Supporting the roll-out of new applications/systems.
Prepare project status reports.
Prioritizing and managing many open cases at one time.
This position will also require on-call response to incidents as necessary.
Oversight and management of a 24x7x365 environment which may require some off shift work.

Desired Skill & Expertise

To apply for this job please visit www.careerjet.ae.