Organization: Sybrid Pvt Ltd

We are hiring Customer Services Executives for our Karachi office!

Location: Karachi
Shift Timings: 08 hours (Flexible to work in rotational shifts)
Qualification: Intermediate, Diploma in Associate Electrical Engineering
Experience: Fresh to 01 year

Apply at: careers@sybrid.com

Note: Make sure to mention “Customer Services Executive” in the subject line.

Job Specifications:

• Handling customer calls and messages

   

• Speaking politely and professionally

   

• Listening carefully to customer concerns

   

• Resolving issues or escalating to the next team

   

• Updating customer details and records
  

  Skillset Required:

• Speaking and writing skills

   

• Typing speed is 50 WPM.

   

• Good listening and problem-solving skills

   

• Customer-friendly and detail-oriented

   

• Experience in e-commerce, foreign trade or customer service is a plus point

We’re hiring an Assistant Manager Operations for our Peshawar office!

• Location: Peshawar
• Experience: 2 to 5 years
• Qualification: Bachelor’s degree (preferred)
• Industry: Call Center / BPO Operations

Apply at: resumes@sybrid.com

Note: Make sure to mention “Assistant Manager Operations – Peshawar” in the subject line.

Job Specifications and Duties:

• Manage operational workflows and ensure service excellence
• Lead and develop teams to achieve performance targets
• Coordinate with clients and internal stakeholders
• Monitor quality, reporting, and process improvements
• Handle escalations and operational challenges effectively

Requirements:

• Proven supervisory experience in a call center/BPO
• Strong leadership, communication, and analytical skills
• Ability to perform under pressure and manage multiple priorities