CRM Officer Job | Al-Khayyat Motors | Jobs in Jordan

CRM Officer at Al-Khayyat Motors
Location: Jordan

Alright, here’s the deal: Al-Khayyat Motors wants someone sharp—someone who actually enjoys talking to people—to hop on as their new CRM Officer. If you’re the type who gets a kick out of keeping customers happy, smoothing over the rough spots, and juggling a zillion emails without breaking a sweat, this might just be your jam.

What you’ll actually be doing (aka “not just sitting around”):

– Jump on customer questions—phone, email, WhatsApp, carrier pigeon, whatever. Just be quick and sound like a human.
– Keep the CRM system tidy. That means updating info, logging calls, and not letting things slip through the cracks.
– Dig through customer data. Yeah, it’s spreadsheets and charts, but there’s gold in there if you know where to look. Use it to help the team make smarter moves.
– Work with sales and service folks.
– Then, slap together some reports so everyone knows what’s up.
– Help roll out marketing blasts and targeted messages. If you’re good at catchy subject lines—bonus points.
– Handle complaints. Nobody loves this part, but hey—if you can turn a grumpy customer into a loyal fan, you’re basically a wizard.

What you need to bring to the table:

– Bachelor’s degree in Marketing, Business Admin, or something close enough. Let’s not split hairs.
– Got 1-3 years doing CRM, customer service, or something similar? Perfect.
– If you’ve worked with cars before—awesome, but not a dealbreaker.
– You know your way around CRM systems and Microsoft Office. If you can’t handle Excel, we need to talk.
– People skills. Seriously. If you can’t talk to customers or work with a team, this isn’t for you.
– Eyes like a hawk for details. And you can juggle a few things at once without losing your mind.

Sound like you? Well, what are you waiting for?