Technical Support Representative Jobs

Job Position – Technical Support Representative

Company Name – Teleperformance

Location: Dubai

Preferably Arabic speaker

Experience: Minimum 1 year Experience in *Contact Center*

Summary:

Experienced Customer Service Representative with a strong background in handling inquiries, complaints, and technical support for major home appliance brands. Skilled in managing high-volume calls, providing accurate product knowledge, and troubleshooting appliance issues to ensure customer satisfaction.

Key Skills:

– In-depth knowledge of major home appliances (refrigerators, washing machines, ACs, etc.)
– Phone, email, and live chat support
– Warranty claim processing and service scheduling
– Upselling extended service plans or accessories
– Calm, solution-oriented communication style