Bachaa Party
Bachaa Party Jobs Customer Experience Officer
Organization:ย Bachaa Party
๐๐ฎ๐ฐ๐ต๐ฎ๐ฎ ๐ฃ๐ฎ๐ฟ๐๐ is looking to hire a skilled and experienced candidate for the position of ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ๐ฟ.
๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
o Proactively handle and resolve customer queries and complaints.
o Demonstrate patience, empathy and professionalism in every interaction.
o Conduct customer feedback surveys and share actionable insights.
o Follow up until closure of complaints to ensure customer satisfaction.
o Support process improvement by identifying gaps and suggesting solutions.
๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐:
o Minimum Graduation.
o 2โ3 yearsโ experience in customer service/contact center.
o Have #calling experience in different Call centers.
o Excellent communication and interpersonal skills.
o Strong problem-solving and conflict-resolution ability.
o Ability to manage ๐ก๐ข๐ ๐ก ๐๐๐ฅ๐ฅ ๐ฏ๐จ๐ฅ๐ฎ๐ฆ๐๐ฌ with ๐๐จ๐ฎ๐ซ๐ญ๐๐ฌ๐ฒ ๐๐ง๐ ๐ฉ๐๐ญ๐ข๐๐ง๐๐.
o Basic knowledge of MS Office.
Interested candidates can email their ๐๐๐ฌ toย careers@bachaaparty.comย by mentioning the position in the subject line.
Bachaa Party Jobs Customer Experience Officer
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