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Benefits Analyst Jobs In Dubai 2022 | Bayzat
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| Hiring Organization | Bayzat |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Aug/12/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Benefits Analyst Jobs In Dubai 2022 | Bayzat
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| Benefits Analyst | Dubai, United Arab Emirates |
Job Responsibilities:
- The employee may be required to service both individual / family and SME customers simultaneously. The below outlines the corresponding responsibilities of the employee but does not represent an exhaustive or complete list of activities.
- Individual / Family customer service and consultancy:
- Preparing insurance quotations for new customers and providing consultation on the best options suited for their needs
- Answering and proactively following-up with potential customers by telephone and email
- Educating prospective customers on insurance products, mechanics and regulatory requirements
- Working with brokerage partners, where needed, to obtain official customer quotations
- Liaising with insurance companies to prepare customer quotations, obtain issued policy documentation and/or answer questions
- Working closely with the operations and consumer account management teams to enhance the customer experience throughout the process
- Training & process development:
- Maintaining knowledge of key market or industry changes
- Defining and/or re-designing customer service processes to optimize efficiency
- Partnering with design & technology team to optimize Bayzat website and platform for user experience to obtain a competitive edge in the market compared to other brokers
- Developing and delivering customer service / sales training on an on-going basis
- Continuing to re-design training & processes based on learning from day-to-day operations
- Maintaining and updating CRM to reflect daily output and recording of information accurately
Job Requirements:
- Excellent verbal and written communications skills
- Strong strategic, critical thinking skills and problem-solving ability
- Obsessively organized and detail oriented
- Ability to build strong relationships work effectively with cross-functionally both internal and external stakeholders
- Experience working in a high-growth environment
