Admissions Assistant Jobs in Dubai | Heriot-Watt University Jobs 2022

Heriot-Watt University

Admissions Assistant Jobs in Dubai | Heriot-Watt University Jobs 2022

Hiring OrganizationHeriot-Watt University
Job LocationDubai, United Arab Emirates
Date PostedMay/10/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Admissions Assistant Jobs in Dubai | Heriot-Watt University Jobs 2022

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List Of Vacant Positions (Newly Updated)

 

JOB TITLELOCATION

Admissions Assistant

Dubai, United Arab Emirates

Job Responsibilities:

  • Act as an ambassador for the University to a wide range of stakeholders, notably prospective students, parents and working professionals,
  • Always provide an exceptional applicant experience and the delivery of a customer-focused service and experience to optimise recruitment and conversion objectives, utilising the CRM system to track all engagements with HW prospective students,
  • Support optimisation of lead capture as part of the enquiries process and in line with feedback from prospective students,
  • Operating across various communication channels: phone, e-mail, face-to-face at on-campus and external events, but equally providing customer service via in-bound social media channels, incl. participating in Live Chats with prospects and applicants and other virtual events as when organised by the University,

Job Requirements:

  • Excellent literacy and numeracy skills or similar or equivalent experience,
  • Experience of working within a similar environment as outlined above, specifically with a focus on multi-channel customer experience,
  • Competent in the use of relevant IT packages including Microsoft Excel, Word and Outlook
  • Well-developed interpersonal skills,

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