Heriot-Watt University
Admissions Assistant Jobs in Dubai | Heriot-Watt University Jobs 2022
Hiring Organization | Heriot-Watt University |
Job Location | Dubai, United Arab Emirates |
Date Posted | May/10/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Admissions Assistant Jobs in Dubai | Heriot-Watt University Jobs 2022
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION | |
---|---|---|
Admissions Assistant | Dubai, United Arab Emirates |
Job Responsibilities:
- Act as an ambassador for the University to a wide range of stakeholders, notably prospective students, parents and working professionals,
- Always provide an exceptional applicant experience and the delivery of a customer-focused service and experience to optimise recruitment and conversion objectives, utilising the CRM system to track all engagements with HW prospective students,
- Support optimisation of lead capture as part of the enquiries process and in line with feedback from prospective students,
- Operating across various communication channels: phone, e-mail, face-to-face at on-campus and external events, but equally providing customer service via in-bound social media channels, incl. participating in Live Chats with prospects and applicants and other virtual events as when organised by the University,
Job Requirements:
- Excellent literacy and numeracy skills or similar or equivalent experience,
- Experience of working within a similar environment as outlined above, specifically with a focus on multi-channel customer experience,
- Competent in the use of relevant IT packages including Microsoft Excel, Word and Outlook
- Well-developed interpersonal skills,