Aftersales Brand Lead Jobs in Dubai | Al Futtaim Careers

Al Futtaim

Aftersales Brand Lead Jobs in Dubai | Al Futtaim Careers

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Hiring OrganizationAl Futtaim
Job LocationDubai, United Arab Emirates
Date PostedJun/09/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Aftersales Brand Lead Jobs in Dubai | Al Futtaim Careers

Al Futtaim Careers 1 1

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Aftersales Brand LeadDubai, United Arab Emirates

Job Responsibilities:

  • Relationship management – To nurture a strong relationship with the principal that ensures the potential of the brand in the region is maximised through creating win-win collaborative action plans and enabling agility and adaptability to navigate change.
  • Annual and Mid-term Plan – Develop, align, and monitor execution of strategy and action plans agreed with Principals. Financial, operational and Customer KPI target alignment and achievement.
  • Principal audit visits
  • Responsible for planning and execution of Principal audit activities in both Service and Parts area. Follow up activity with branches on action plan progress to improve the gaps.

Job Requirements:

  • This position requires business maturity and excellent judgment. Successful candidates generally have 8-12 years in Automotive Aftersales department with 2-3 years in an Aftersales Manager position.
  • Experience in optimization of Automotive Services.
  • Experience in Omnichannel Customer Experience Mapping with creation of an effective CRM environment that engages the customer along their journey and tools/systems to measure the effectiveness of touchpoints.
  • Experience in using methodologies for developing innovation including but not limited to Six Sigma, Agile & Design Thinking

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