Airport Services Duty Supervisor Jobs In Dubai | Qatar Airways

Airport Services Duty Supervisor Jobs In Dubai | Qatar Airways

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Airport Services Duty Supervisor Jobs In Dubai | Qatar Airways

List Of Vacant Positions (Newly Updated)

Key Accountabilities Include

• Facilitates ramp handling in liaison with all airport staff to expedite departures
• Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance
• Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the
• Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions
• Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build
• on constructive feedback
• Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services
• Manager in implementation of training and remaining sensitive in varying difficult situations at all times
• Manage and train the ticketing team

Qualifications

The successful candidate will have the following qualifications and skills:

• Relevant College or University qualification
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
• Excellent communication skills with fluency in English language.
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
• Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• High level of computer literacy
• Excellent customer focus and service delivery.