Air Arabia
Airport Supervisor Jobs in Ras Al Khaimah | Air Arabia Careers
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1- Airport Supervisor
Job: Full Time
Location: Ras Al Khaimah, UAE
Job Responsibilities:
- Assists the “Airport Manager” in monitoring the Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Air Arabia policies and procedures laid down in the stations’ operation manual.
- Supervises briefings/debriefings, ramp, check-in, safety, security, and other matters ensuring they are handled in accordance with operational procedures; reports deviations and delays to Airport Manager to resolve accordingly
- Liaises with Airport Manager, Flight Operations, and MCC to handle AOG, emergencies, technical delays, disruptions and service recovery.
- Reports to the “Airport Manager” and Head Office all incidents/accidents using the appropriate agreed formats and proper communication channel.
- Monitors the GHAs, GSAs, service level agreements to ensure best benefit, this includes: performance, payments, meetings, and communication; recommends enhancements and changes as necessary to protect the financial interest and corporate image of Air Arabia at all times.
- Utilizes delay and performance reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps aiming for improvement and solving recurring problems.
Job Requirements:
- 3-5 years of relevant working experience in Airlines/Aviation/GHA industry in passenger/ground handling.
- Must have a minimum of 2 years of experience in a supervisory role leading a team of a station with departure/arrival flights; experience with low cost airline is a plus.
- Good knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies’ rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.
- Experienced in one or more of the following: Passenger Handling, Cargo, Ramp, Dispatch, DGR, Load Control.
- Capable of building ties and relationships in Aviation Industry and Markets; to build credibility quickly.
- Familiar with monitoring service level agreements (SLAs).
To apply for this job please visit careers.airarabia.com.