Canadian Tire Financial Services.
Bank Credit Card Services Representative Jobs In Canada | Canadian Tire Financial Services.
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Hiring Organization | Canadian Tire Financial Services. |
Job Location | Canada |
Date Posted | Sep/1/2022 |
Base Salary | CND |
Employment Type | Full Time |
Valid Until | N/A |
Bank Credit Card Services Representative Jobs In Canada | Canadian Tire Financial Services.
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
---|---|
Bank Credit Card Services Representative | Canada |
Job Responsibilities:
- Connect with customers over in/outbound calls, chat & email channels
- You will be representing as a brand ambassador who is invested understanding specific needs and challenges of each customer with care and compassion
- Have engaging conversation to find mutually beneficial resolutions using tools and programs we offer
- Our ultimate objective is to help our customers succeed and have them as customer for life
- Follow internal processes and policies to maintain consumer security and deliver resolutions in an efficient and timely manner
- Continually learn by engaging in our high standard of coaching and training programs to build up your customer engagement skills
- Participate, engage, contribute and share ideas, experiences to help us continually improve the customer experience and brand loyalty
Job Requirements:
- Customer service oriented, with strong emotional intelligence
- Excellent written and verbal communication skills
- Problem solvers, who can handle conflict with composure
- Good negotiators, with an ability to influence
- Confident in your ability to engage and support customers during difficult circumstances
- Compassionate and enthusiastic individual who can build relationship with peers and customers
- Well-founded understanding of technology. Comfort with mobile application and social media is an asset