MBR Headhunters
Job Requirements:
- Maintain positive relationships with internal and external customers to achieve high customer satisfaction and retention leading to increased sales revenue.
- Work closely with Sales and Operation teams to ensure smooth and complete execution and overall contribute in quality improvement for all assigned accounts.
- Maintain database to ascertain progress on business, customers secured, customers under review, those moving competition and customers who could be roped in.
- Enter all new customer data and other sales data for clients into proprietary CRM and maintain this information as per company policy.
- Monitor and report on market and competitors activities and provide relevant reports.
- Keep customers abreast of market trends, updates on services, etc.
Job Responsibilities:
- Present and sell Company services to current and potential new business clients and proactively generate sales to meet the assigned target.
- Understand customers business needs, their shipment pattern, cargo particulars, frequency of shipments, volumes, trade lanes, etc.
- Regular follow up with customers for more business as per customer potential and explore leads from other divisions.
- Respond to incoming queries and ensure the resolution of service.
- Calculate and submit freight quotations/proposals by involving the Sales Support team, follow up on quotes and secure booking. If business is lost, revert with reasons.
To apply for this job please visit www.careerjet.ae.