Air Arabia
Call Center Agent – Temporary Position | Air Arabia Jobs in Sharjah
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Hiring Organization | Air Arabia |
Job Location | Sharjah, United Arab Emirates |
Date Posted | Jun/18/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Call Center Agent – Temporary Position | Air Arabia Jobs in Sharjah
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION | |
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Call Center Agent | Sharjah, United Arab Emirates |
Job Responsibilities:
- Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
- Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
- Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.
- Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
Job Requirements:
- High School/Diploma or equivalent.
- Capable of using technology systems and tools such as Microsoft Office.
- Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).
- No hearing or articulatory problems.