Saudi Airlines Careers in Saudi Arabia 1

Call Center Agent – Temporary Position | Air Arabia Jobs in Sharjah

Air Arabia

Call Center Agent – Temporary Position | Air Arabia Jobs in Sharjah

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Hiring Organization Air Arabia
Job Location Sharjah, United Arab Emirates
Date Posted May/21/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Call Center Agent – Temporary Position | Air Arabia Jobs in Sharjah

Saudi Airlines Careers in Saudi Arabia

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Call Center Agent Sharjah, United Arab Emirates

Job Responsibilities:

  • Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.
  • Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
  • Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.
  • Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.

Job Requirements:

  • High School/Diploma or equivalent.
  • Capable of using technology systems and tools such as Microsoft Office.
  • Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).
  • No hearing or articulatory problems