Call Center
Call Centre Agent Jobs | The Ritz-Carlton Careers Dubai Full Time
Call Centre Agent Jobs | The Ritz-Carlton Careers Dubai
Vacancies are announced in the The Ritz-Carlton Career Jobs Portal today for their Branches and Head Offices, All the available details of this announced vacancy have been provided in this Job Listing presented by Hiring If you want to pursue your career in The Ritz-Carlton , then this would be a Great Opportunity for you to build your Career. Candidates are requested to send their updated CV/ Resume in Word/ PDF file only. Best of luck!
Call Centre Agent Jobs | The Ritz-Carlton Careers Dubai
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| Hiring Organization | The Ritz-Carlton |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Jun/07/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Call Centre Agent Jobs | The Ritz-Carlton Careers Dubai
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION | |
|---|---|---|
| Call Centre Agent | Dubai, United Arab Emirates |
Description:
- Answer, record, log, and process all guest calls, requests, questions, or concerns.
- Operate telephone switchboard station.
- Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
- Advise guest of any messages received.
- Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
- Receive, record, and relay messages accurately, completely, and legibly.
- Activate/deactivate guest room message lights as appropriate.
- Instruct guests on how to access the internet; transfer guests with problems to provider’s customer support line.
- Test communications equipment to ensure it works properly.
- Respond to special requests from guests with unique needs.
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.
- Dispatch bell staff or valet staff as needed.
How do Apply for Four Seasons Careers?
Applicants trying to apply for The Ritz-Carlton can simply submit their resume through clicking the button “Submit Your CV Online.” For online submission, you will need to create a profile using your biodata. After logging in the account, you will find a job application on the The Ritz-Carlton Forms should be filled with information from your documents and degrees. A detailed resume will be beneficial for the hiring team because it will make them see that you are the best for this post. As a reference, you can attach a cover letter, as it will give an insight into your character and skills to the employer. Interviews will be conducted after the completion of the screening process. Selected individuals will hear back from the authority within a week or two via the email address or phone number available in the form. Best of luck!
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