Call Centre Supervisor Jobs In Dubai 2022 | Kerzner International Resorts

Kerzner International Resorts

Job Requirements

Job Responsibilities

We are happy to inform you about this new opportunity in the company of Al ashram contracting These are the latest vacancies in this company. Information about the company, what are the vacancies and how we can apply are described very precisely below in this site. Apply after reading and understanding all the information completely. These opportunities do not require any agent. We are not a job agency. We only bring you the vacancies that we know about.

Call Centre Supervisor Jobs In Dubai 2022 | Kerzner International Resorts

For More Top Organization Jobs: Click Here

Hiring Organization Kerzner International Resorts
Job Location Dubai, United Arab Emirates
Date Posted Sep/23/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Call Centre Supervisor Jobs In Dubai 2022 | Kerzner International Resorts

List Of Vacant Positions (Newly Updated)

Call Centre Supervisor Dubai, United Arab Emirates

Job Responsibilities:

  • Perform such other functions as may be delegated by management from time to time.
  • Deal with Emergency calls
  • Prepare the Team Roster.
  • Verify the daily wake-up calls
  • Ensure the team checklist is followed.
  • Follow up on the emergency request on the system with the concerned departments.
  • Ensure the team are fully aware about the hotel promotions.
  • Follow on the cases report and ensure all the cases are closed, and confirm that the guest’s needs have been satisfied.
  • Follow up on the VIP and amenities report with the team.
  • Assist the guests in the business center with all secretarial services.
  • Keep all the tracking accurately recorded, all requests received on the extension.
  • Pass any comments from the guest regarding the services received to the Assistant FO Manager/ Team Leader or Duty Manager.
  • Ensure that all guests messages are recorded as per hotel standards.
  • Achieve the customers’ expectations and performance targets of the department.
  • Manage the operation of the operators.

Job Requirements:

  • High School diploma or general education degree or its equivalent
  • OPERA System
  • 1-2 years in similar position in a five star hotel
  • Initiative and Commitment to Achieve
  • Attention to Detail & Quality
  • Team work
  • Effective Communication
  • Hard working
  • Flexible
  • Adaptable
  • Friendly
  • Patient
Job Location
error: Content is protected !!