Client Experience Associate Jobs In Pickering, ON | Pickering Public Library

Pickering Public Library

Client Experience Associate Jobs In Pickering, ON | Pickering Public Library

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Hiring Organization Pickering Public Library
Job Location Pickering, ON
Date Posted Sep/15/2022
Base Salary CND
Employment Type Full Time
Valid Until N/A

Client Experience Associate Jobs In Pickering, ON | Pickering Public Library

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Client Experience Associate Pickering, ON

Job Responsibilities:

  • Provides client service excellence at all service points including Borrower Services and Information Technology service points.
  • Identifies and redirects requests to designated staff as appropriate.
  • Promotes, advises, and assists library clients and staff in the selection and use of Pickering Public Library’s collections and services. This role also provides direct in-house services to clients based on scheduled public service team needs any day of the week.
  • Diagnoses and troubleshoots library related hardware and software, technology devices and connectivity issues for staff and clients.
  • Performs borrower services duties as assigned.
  • Performs routine visual merchandising tasks using establish guidelines in support of client experience goals.
  • Stays current with developments and emerging trends within the field and the community as it applies to enhancement of services in support of the library as a learning organization.
  • Demonstrates and maintains the required level of technical proficiency.
  • May provide instructions to new and more junior employees.
  • May be required to prepare and conduct Storytimes and other events as directed.
  • May conduct library tours and class visits as directed.
  • May assist with collection maintenance, for example weeding collections.
  • Prepares statistics and reports as required.
  • Other duties consistent with job responsibilities.

Job Requirements:

  • Completion of a College Diploma.
  • 9 months related experience.
  • Strong technology skills and aptitude for troubleshooting personal electronic devices and computer hardware and software.
  • Availability to work various shifts throughout the week on short notice.

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As you navigate the job market, it’s essential to stay vigilant against potential scams. Here are some tips to protect yourself:

Signs of Job Scams:

  1. Unsolicited Offers:
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  1. Too Good to Be True:
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  1. Requests for Money:
  • Legitimate employers will not ask you to pay for job opportunities. Be wary of any requests for payment upfront.
  1. Vague Job Descriptions:
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  1. Poor Communication:
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  1. Pressure to Act Quickly:
  • If you feel pressured to accept a job offer immediately without proper consideration, it could be a scam.

How to Protect Yourself:

  1. Research the Company:
  • Before accepting any job offer, research the company thoroughly. Look for reviews and information about their reputation.
  1. Verify Contact Information:
  • Confirm that the contact information provided by the employer is legitimate.
  1. Never Pay for a Job:
  • Never send money or personal information to someone you haven’t verified as a legitimate employer.
  1. Trust Your Instincts:
  • If something feels off about a job offer or the hiring process, trust your instincts and proceed with caution.
  1. Report Suspicious Activity:
  • If you encounter a job scam, report it to the appropriate authorities or platforms.

By staying informed and cautious, you can protect yourself from falling victim to job scams. Stay safe and best of luck in your job search!

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