Cluster Reservations Supervisor Jobs In Dubai 2022 | Hilton

Hilton

Cluster Reservations Supervisor Jobs In Dubai 2022 | Hilton

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Hiring OrganizationHilton
Job LocationDubai, United Arab Emirates
Date PostedNov/23/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Cluster Reservations Supervisor Jobs In Dubai 2022 | Hilton

hilton hotel careers e1659330695966

List Of Vacant Positions (New Updates)

JOB TITLELOCATIONACTION
Cluster Reservations SupervisorDubaiView & Apply
Senior Administrative Officer (UAE National Only) Health LicensingDubaiView & Apply
Assistant Nurse- Al Jalila Children Specialty HospitalDubaiView & Apply
Staff Nurse 2- Al Jalila Children Specialty HospitalDubaiView & Apply
Staff Nurse (UAE National Only)- Al Jalila Children Specialty HospitalDubaiView & Apply
Consultant- Endocrinology- Dubai Diabetes CenterDubaiView & Apply
Specialist Registrar (Dermatology) – HH*DubaiView & Apply
Phlebotomist- HHDubaiView & Apply
Physiotherapist 1 – Hatta HospitalDubaiView & Apply
Specialist Senior Registrar – Dubai Fertility CenterDubaiView & Apply

Job Responsibilities:

  • Assist in the day-to-day operations of the Reservations Department
  • Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
  • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
  • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
  • Produce quotations and written confirmation to all clients
  • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
  • Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  • Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction
  • Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork
  • Assist in the recruiting, managing, training and developing of the Reservation team

Job Requirements:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards

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