
Mövenpick Hotels
Concierge Jobs in Dubai | Mövenpick Hotels Careers
Mövenpick Hotels
Concierge Jobs in Dubai | Mövenpick Hotels Careers
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1- Concierge
Job: Full Time
Location: Dubai, UAE
Description:
The knowledge of a great Concierge is the expectation of our guests when staying in our property. The ability to anticipate guest needs and make informed suggestions will ensure they have a truly memorable stay. Acting as a liaison between the guest and the team, you help ensure not only the guests enjoy their experience but assist in making all requests as seamless as possible.
Job Responsibilities:
- Respond to guest inquiries and requests in a courteous and polite manner.
- Anticipate guest needs.
- Recognize and cultivate regular guests and repeat business.
- Recommend our restaurants and facilities as first option.
- Ability to communicate in English.
- Appear in uniform for all shifts and promotional activities.
- Gathers preferences and profile information of guests and records them in the trace report.
- Demonstrates power to solve guest problems by assisting the guest and alerting the supervisor of any complaints. Promptly inform management of any complaint, comments or incident.
Job Requirements:
- Focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Work well under pressure in a fast paced environment
- Excellent communication skills and a professional presentation
- Work cohesively with fellow colleagues as part of a team
- Computer literate in Microsoft Windows applications required. Opera System experience preferred.
How to Apply
Beware of recruitment scams when applying for Mövenpick Hotels
Benefits of working and living in Dubai
Mövenpick Hotels offers a variety of benefits to its employees. These include:- Health insurance- Life insurance- Retirement savings plan- Paid time off- Employee assistance program Mövenpick Hotels
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