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Core Services Operations Engineer Jobs In Dubai 2023 | General Motors

General Motors

Core Services Operations Engineer Jobs In Dubai 2023 | General Motors

Responsibilities 

  • A full grasp of document Advisor workflows, Mobile app integration and associated back-end interactions of the Vehicle services.
  • Fully understand, document and support OnStar Smart Driver features, Radio Info 3 personalization (including in-vehicle apps), OnStar vehicle diagnostics and associated back-end interactions of the Vehicle services.
  • Perform data analysis by building database queries, creating data structures, and design and automate processes using Oracle and UNIX
  • Develop and support various operational batch activities using UNIX shell scripts and SQL
  • Develop performance metrics/reports/monitors to establish vital insight into the Vehicle services performance (i.e. success rate) and issues
  • Investigate identified issues to resolve root causes and come up with solutions (fixes/alternative workflows) to address the performance issues
  • Plan for the issue resolution activities and coordinate/lead execution of the plan with other collaborators
  • Provide regular status update on current performance and performance enhancement activities

Required 

  • Demonstrated ability in a lead technical operation IT role
  • Experience in process definition (requirement), validation or operation of service delivery processes
  • Shown ability to build strong cross organization relationships to facilitate collaboration and coordination
  • Experience working with technical teams during time critical/issue resolution incident management
  • Demonstrable experience and understanding of application architecture and design principles related to system integration of client components, web services, and databases
  • Solid experience in using and interacting with relational database structures (Oracle database)
  • Demonstrable experience and understanding of SQL and SQL development
  • Industry experience in working on Big Data Platforms and Tools such as Hadoop, Cassandra and Apache Hive, Scoop, Hue etc.
  • Exposure to Power BI, Cognos, Tableau, Crystal Report or other reporting system

To apply for this job please visit www.careerjet.ae.

Perks & Benefits:

When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:

Health and Wellness

  1. Health Insurance: Medical, dental, and vision coverage.
  2. Mental Health Support: Access to counseling services, mental health days.
  3. Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
  4. Health Screenings: Regular health check-ups and screenings.
  5. Ergonomic Support: Ergonomic workstations and equipment.

Financial Benefits

  1. Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
  2. Bonuses: Performance-based bonuses, signing bonuses.
  3. Stock Options/Equity: Company shares or stock options.
  4. Tuition Reimbursement: Financial support for further education or certifications.
  5. Financial Planning Services: Access to financial advisors.

Work-Life Balance

  1. Paid Time Off (PTO): Vacation days, personal days, and holidays.
  2. Parental Leave: Maternity, paternity, and adoption leave.
  3. Flexible Working Hours: Flex time or flexible work schedules.
  4. Remote Work Options: Opportunities to work from home or remotely.
  5. Sabbatical: Extended leave for personal growth or study.

Career Development

  1. Training and Development: Workshops, courses, and training programs.
  2. Mentorship Programs: Pairing with more experienced colleagues for guidance.
  3. Career Pathing: Clear advancement opportunities and career path planning.
  4. Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
  5. Conference Attendance: Opportunities to attend industry conferences and events.

Office Perks

  1. Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
  2. Recreational Activities: Game rooms, nap rooms, or social spaces.
  3. Office Events: Team-building activities, parties, and outings.
  4. Onsite Services: Dry cleaning, car washes, or massage therapy.
  5. Pet-Friendly Office: Allowing pets in the workplace.

Additional Benefits

  1. Employee Discounts: Discounts on company products or services.
  2. Commuter Benefits: Subsidized transportation or parking.
  3. Volunteer Time Off: Paid time off for volunteering and community service.
  4. Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
  5. Relocation Assistance: Financial and logistical support for relocating employees.

Unique Perks

  1. Childcare Support: Onsite childcare or childcare subsidies.
  2. Loan Repayment Assistance: Help with student loan repayment.
  3. Tech Allowances: Stipends for home office equipment or personal tech.
  4. Travel Opportunities: Opportunities to travel for work or leisure.
  5. Wellness Retreats: Organized retreats focused on employee wellness.

These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.

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