CRM Executive Jobs In Dubai 2022 | Aramex

Aramex

CRM Executive Jobs In Dubai 2022 | Aramex

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Hiring OrganizationAramex
Job LocationDubai, United Arab Emirates
Date PostedJun/06/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilJun/15/2022

CRM Executive Jobs In Dubai 2022 | Aramex

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List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
CRM ExecutiveDubai, United Arab Emirates

Job Responsibilities

  • Ensure SLA achievement of CRM platform management requests received from the business in collaboration with relevant cross functional teams.
  • Ensure healthy customer life cycle time through timely actions on lead assignment and account opening.
  • Ensure CRM system adoption by equipping the commercial teams with the necessary knowledge through trainings.
  • Ensure continuity of customer data integrity in the system.
  • Oversee the creation of Non – financial CRM reports.
  • Enhance customer satisfaction by providing timely corrective actions.
  • Collaborate cross functionally to ensure adherence to CRM and data standards to ensure customer integrity at all times.
  • Conduct market research and gather related information needed to drive growth and improve processes.

Job Requirements

  • Bachelor’s degree needed (Master’s degree desirable), Engineering degree advantageous
  • 1 – 3 years of relevant working experience, preferably in the Freight Forwarding and Logistics industry
  • Cloud Service management services experience – SalesForce.com desired
  • Expertise in Tableau, Power BI (or similar) and data visualization tools desired
  • Experience in Sales and CRM Process Design desired
  • Ability to collaborate cross functionally at a global scale
  • Strong analytical skills and Capability to interpret data
  • Customer Centricity and keen attention to detail
  • English Language Proficiency needed
  • Strong Written and Verbal communication skills needed
  • Team management experience needed

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