Chalhoub Group
Customer Care Consultant Jobs in Dubai | Chalhoub Careers
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| Hiring Organization | Chalhoub Group |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Sep/12/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Customer Care Consultant Jobs in Dubai | Chalhoub Careers
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| Customer Care Consultant | Dubai, United Arab Emirates |
Job Responsibilities:
- Ensure adherence to the Hybrid Customer Care Department Standards of Excellence
- Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat)
- Identify ways to personalize the experience of every customer, whenever possible
- Deal with the most difficult customers in a quick, willing and professional manner, aiming to turn negative situations into a positive outcome and using available resources to solve problems
Job Requirements:
- Able to display the highest levels of accuracy (spelling, grammar, punctuation and pronunciation) in both languages’ Arabic and English; verbally and written.
- Previous sales and retail experience, preferably in a luxury environment (luxury fashion, department store, high-end travel and leisure)
- 0-2 Years of Experience BA in Communication/ Business Administration or relevant
- Excellent communication skills.