Customer Care Jobs in Dubai (Arabic Speaker) | Chalhoub Careers

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Customer Care Jobs in Dubai (Arabic Speaker) | Chalhoub Careers

List Of Vacant Positions (Newly Updated)

Description:

Our Customer Care Consultant is primarily customer experience oriented and will be involved in creating and building relationship with our customers through managing their enquiries, waiting list, preferences, etc.

Job Responsibilities:

• Ensure adherence to the Hybrid Customer Care Department Standards of Excellence
• Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat)
• Identify ways to personalize the experience of every customer, whenever possible

Job Requirements:

• Able to display the highest levels of accuracy (spelling, grammar, punctuation and pronunciation) in both languages’ Arabic and English; verbally and written.
• Previous sales and retail experience, preferably in a luxury environment (luxury fashion, department store, high-end travel and leisure)
• 0-2 Years of Experience BA in Communication/ Business Administration or relevant