Customer Happiness Centers Jobs in Dubai | Roads and Transport Authority

Roads and Transport Authority

Customer Happiness Centers Jobs in Dubai | Roads and Transport Authority

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Hiring OrganizationRoads and Transport Authority
Job LocationDubai, United Arab Emirates
Date PostedAugust/30/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Customer Happiness Centers Jobs in Dubai | Roads and Transport Authority

Roads and Transport Authority Dubai Jobs

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Customer Happiness CentersDubai, United Arab Emirate

Job Responsibilities:

  • Preparing and auditing periodic and non-periodic reports on special services, procedures and mechanisms that improve the quality of services and the image of the center in particular on innovation.
  • Services and image of the center A special focus on innovation
  • Coordination with supervisors to improve customer reception services
  • Implementation of the incentive program for employees and the development of their skills in dealing with customers and the best center award program
  • Supervising the electronic fee collection system in the centers and ensuring that the collected fees actually match what is registered in the system
  • Perform other duties and responsibilities associated with the job and as assigned
  • Ensure that the money collected daily is delivered to the money transfer company after settling it and take receipts of the money that was delivered by the money transfer company
  • Monitor the implementation of the responsibilities and procedures required by the RTA
  • Provide the necessary recommendations to the direct responsible for the development of the center and participate in the
  • selection of the distinguished employee in the center
  • Organizing work mechanisms in the center

Job Requirements:

  • Five years of relevant experience
  • I have excellent interpersonal skills
  • Innovative problem solver, able to find actionable solutions and resolve complaints
  • The ability to adapt to a variety of cultures and ethnic characters
  • A team member who is able to adapt to a work environment that requires the ability to effectively prioritize and
  • coordinate concurrent projects
  • Advanced level in the use of a computer with great proficiency in multiple programs covering a wide range of applications
  • An outstanding listener who has the ability to communicate and convey information in an effective way, whether orally or
  • in writing
  • An effective team member, intelligent, and able to build trust in his relationships with clients and team members
  • I have excellent project management skills
  • High degree of analytical thinking and demonstrated talent for identifying, scrutinizing, improving, and simplifying multiple work processes

 

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