Contact center management, analysis, customer service, front-end, and operational systems with foundational functional expertise
Social media operations
Recall management
Project management
Thinking strategically, managing projects independently, and being consumer focused
Developing people and interpersonal/team building/motivational skills
Responsibilities:
Ensuring implementation and co-ordination of High Profile Promotions and standard tasting activity to drive in-store excellence
Responsibility for the project from planning to implementation including development of design specific to the area in close cooperation with brand managers and global brand guidelines
Close contact and coordination with third party suppliers (agencies) for installation and implementation, including PO/Budget relevance.
Briefing to customer and promoters on activities to ensure an optimal execution of the activities and mechanic of the promotion