- Contact center management, analysis, customer service, front-end, and operational systems with foundational functional expertise
- Social media operations
- Recall management
- Project management
- Thinking strategically, managing projects independently, and being consumer focused
- Developing people and interpersonal/team building/motivational skills
- Ensuring implementation and co-ordination of High Profile Promotions and standard tasting activity to drive in-store excellence
- Responsibility for the project from planning to implementation including development of design specific to the area in close cooperation with brand managers and global brand guidelines
- Close contact and coordination with third party suppliers (agencies) for installation and implementation, including PO/Budget relevance.
- Briefing to customer and promoters on activities to ensure an optimal execution of the activities and mechanic of the promotion
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