HSBC
Customer Service Advisor – Welsh Speaking in Swansea | HSBC Careers
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Hiring Organization | HSBC |
Job Location | Swansea, UK |
Date Posted | Sep/10/2022 |
Base Salary | GBP |
Employment Type | Full Time |
Valid Until | N/A |
Customer Service Advisor – Welsh Speaking in Swansea | HSBC Careers
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
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Customer Service Advisor | Swansea, UK |
Position: Customer Service Advisor – Welsh Speaking
As a Customer Service Advisor you will provide our customers with an outstanding service we can all be proud of, by taking ownership of customer’s transactional or service requests and answering specific product queries. Our customers call us for all sorts of reasons and tell us they want their requests dealing with speed, certainty and empathy, so these are key skills we look for.
Responsibilities:
- Provide exceptional telephone customer service in a timely manner whilst working in a fast-paced busy contact center and adhering to our policies and procedures
- Process a wide range of transactions, whilst maintaining a high degree of accuracy
- Have excellent attention to detail