Hiring
Al Nadik Trading
Customer Service Executive Jobs In Dubai 2023 | Al Nadik Trading
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
Requirements
- Languages: Arabic (native or fluent), English (professional mastery).
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Ability to multi-task, prioritize, and manage time effectively.
- Comfortable using computers.
- Experience working with customer support (3-4 years).
- Familiarity with CRM systems and practices is a plus.
To apply for this job please visit www.careerjet.ae.
