Customer Service Executive Jobs In Dubai 2023 | Al Nadik Trading

Al Nadik Trading

Customer Service Executive Jobs In Dubai 2023 | Al Nadik Trading

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.

Requirements

  • Languages: Arabic (native or fluent), English (professional mastery).
  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Comfortable using computers.
  • Experience working with customer support (3-4 years).
  • Familiarity with CRM systems and practices is a plus.

To apply for this job please visit www.careerjet.ae.

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