Customer Service Executive Jobs in Dubai | Nexus Insurance Brokers

Customer Service Executive Jobs in Dubai | Nexus Insurance Brokers

For More Top Organization Jobs: Click Here

Customer Service Executive Jobs in Dubai | Nexus Insurance Brokers

List Of Vacant Positions (Newly Updated)

Description:

We are looking for an experienced General Insurance Customer Service Executive to join our Corporate Lines department.

Job Responsibilities:

• Based in our Dubai office, you will provide insurance solutions along with administrative support to our corporate customers and our financial advisers by utilizing your excellent and in-depth knowledge and experience of the products we distribute following our internal /external policies and procedures.
• Handle and resolve queries raised by Financial Advisers and customers
• Provide our customers with insurance solutions that fit their corporates needs (from quotation to policy implementation)
• Service a portfolio of existing corporate customers (policy renewal, claims, endorsement, premium payment collection…)
• Interact on a regular basis with our insurance partners and our customers to ensure best service
• Maintain client and policy data within our internal system
• Demonstrate a “can do” and professional attitude

Job Requirements:

• Ideally 5 to 8 years prior experience in a customer servicing role in the insurance industry (“Corporates Lines” motor and non-motor),
• underwriting, policy implementation and claim management
• Familiar with insurance providers operating within the local market, their products, and processes, especially properties and casualty insurance
• Be experienced in all relevant systems and insurers platforms
• Able to work as part of a team, being solution driven
• Excellent communication skills with internal & external entities, both verbal and written
• Be able to multi-task and prioritize workload
• Fluent in English (oral & written)
• Proficiency with Excel, Word and Outlook
• CII is a plus