Customer Service Executive Jobs in Dubai | Nexus Insurance Brokers

Nexus Insurance Brokers

Job Requirements

Job Responsibilities

Customer Service Executive Jobs in Dubai | Nexus Insurance Brokers

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Hiring Organization Nexus Insurance Brokers
Job Location Dubai, United Arab Emirates
Date Posted September/15/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Customer Service Executive Jobs in Dubai | Nexus Insurance Brokers

List Of Vacant Positions (Newly Updated)

Customer Service Executive Dubai, United Arab Emirates


We are looking for an experienced General Insurance Customer Service Executive to join our Corporate Lines department.

Job Responsibilities:

  • Based in our Dubai office, you will provide insurance solutions along with administrative support to our corporate customers and our financial advisers by utilizing your excellent and in-depth knowledge and experience of the products we distribute following our internal /external policies and procedures.
  • Handle and resolve queries raised by Financial Advisers and customers
  • Provide our customers with insurance solutions that fit their corporates needs (from quotation to policy implementation)
  • Service a portfolio of existing corporate customers (policy renewal, claims, endorsement, premium payment collection…)
  • Interact on a regular basis with our insurance partners and our customers to ensure best service
  • Maintain client and policy data within our internal system
  • Demonstrate a “can do” and professional attitude

Job Requirements:

  • Ideally 5 to 8 years prior experience in a customer servicing role in the insurance industry (“Corporates Lines” motor and non-motor),
  • underwriting, policy implementation and claim management
  • Familiar with insurance providers operating within the local market, their products, and processes, especially properties and casualty insurance
  • Be experienced in all relevant systems and insurers platforms
  • Able to work as part of a team, being solution driven
  • Excellent communication skills with internal & external entities, both verbal and written
  • Be able to multi-task and prioritize workload
  • Fluent in English (oral & written)
  • Proficiency with Excel, Word and Outlook
  • CII is a plus
Job Location
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