Etihad Airways
Customer Service Officer Jobs in Abu Dhabi | Etihad Airways Jobs 2022
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| Hiring Organization | Etihad Airways |
| Job Location | Abu Dhabi, United Arab Emirates |
| Date Posted | Jun/17/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Customer Service Officer Jobs in Abu Dhabi | Etihad Airways Jobs 2022
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION | |
|---|---|---|
| Customer Service Officer | Abu Dhabi, United Arab Emirates |
Job Responsibilities:
-
- Plan, update and supervise daily assignment of activities to ensure the smooth execution of all operations in line with SLAs and quality standards
- Coordinate execution of daily activities to ensure they are compliant with internal procedures and best practices to meet company standards
- Liaise with internal / external teams to ensure enquiries are managed on time and in a complete manner
- Monitor and coordinate customer service activities for Premium guests to ensure high value customers enjoy continuous best in class service
- Develop and update time schedules and shifts to ensure smooth execution of operations and compliance with internal procedures
Job Requirements:
- Minimum Highschool (2 years or more).
- Minimum of 5 years of work experience within relevant field (Ticketing or reservation)