Customer Service Officer Jobs in Dubai | Gargash Insurance

Gargash Insurance

Customer Service Officer Jobs in Dubai | Gargash Insurance

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Hiring Organization Gargash Insurance
Job Location Dubai, United Arab Emirates
Date Posted September/13/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Customer Service Officer Jobs in Dubai | Gargash Insurance

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Customer Service Officer Dubai, United Arab Emirates

Description:

Achieve renewal targetsJob DescriptionWe are looking for a candidate with experience in Medical Insurance and related products to join our Customer service team at Dubai branch. This role entails handling the key SME accounts renewals and assisting the respective supervisor/department head in managing the renewals.Key Responsibilities

Job Responsibilities:

  • Ensure that customers have competitive quotes according to their requirements during renewals.
  • Ensure that all enquiries are entered in CRM and followed up in timely manner
  • Ensure CRM entry of all placing slips on time.
  • Ensuring that all the documents are uploaded in CRM.
  • Ensure that all audit procedures are complied with.
  • All the emails and calls must be acknowledged and replied to internal and external clients.
  • Actively obtain referrals for cross sell and other value-added services.
  • Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
  • Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
  • To gain adequate knowledge of all the products.

Job Requirements:

  • Bachelor’s degree or equivalent.
  • Proven insurance underwriting experience.
  • Sound technical knowledge of insurance products and other aspects of insurance processing.
  • Effective communication and people skills.
  • Sensible judgement and diligence.
  • Experience in handling Microsoft Office Tools and Analytical tools
  • Insurance qualifications such as CII/ ACII is an added advantage.

Beware of Job Scams

As you navigate the job market, it’s essential to stay vigilant against potential scams. Here are some tips to protect yourself:

Signs of Job Scams:

  1. Unsolicited Offers:
  • Be cautious of job offers that you didn’t apply for or solicit.
  1. Too Good to Be True:
  • If a job offer seems too good to be true in terms of pay or benefits, it might be a red flag.
  1. Requests for Money:
  • Legitimate employers will not ask you to pay for job opportunities. Be wary of any requests for payment upfront.
  1. Vague Job Descriptions:
  • Watch out for job postings with unclear job descriptions or requirements.
  1. Poor Communication:
  • Pay attention to the quality of communication. Scammers often have poor grammar and spelling in their messages.
  1. Pressure to Act Quickly:
  • If you feel pressured to accept a job offer immediately without proper consideration, it could be a scam.

How to Protect Yourself:

  1. Research the Company:
  • Before accepting any job offer, research the company thoroughly. Look for reviews and information about their reputation.
  1. Verify Contact Information:
  • Confirm that the contact information provided by the employer is legitimate.
  1. Never Pay for a Job:
  • Never send money or personal information to someone you haven’t verified as a legitimate employer.
  1. Trust Your Instincts:
  • If something feels off about a job offer or the hiring process, trust your instincts and proceed with caution.
  1. Report Suspicious Activity:
  • If you encounter a job scam, report it to the appropriate authorities or platforms.

By staying informed and cautious, you can protect yourself from falling victim to job scams. Stay safe and best of luck in your job search!

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