Randstad Canada
Customer Service/Order Management Jobs In Mississauga, ON | Randstad Canada
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Hiring Organization | Randstad Canada |
Job Location | Mississauga, ON |
Date Posted | Sep/02/2022 |
Base Salary | CND |
Employment Type | Full Time |
Valid Until | N/A |
Customer Service/Order Management Jobs In Mississauga, ON | Randstad Canada
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
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Customer Service/Order Management | Mississauga, ON |
Job Responsibilities:
- Day to Day Team Support
- Answering phone calls and email inquiries from customers and sales team, providing quotations, product information or direct calls to appropriate persons for support
- Order entry/Order Management
- Invoicing including proforma invoices, tracking and collections for installment payments
- Prepare bank deposits, processing credit applications and collection calls
- Communicate with customers and internal sales members, accounting, procurement and administrative team
- Monitoring inventory levels – turnover local stock, planning to meet sales inventory, create and track new part numbers/avoid duplication + parts + local source products sell price calculation, register/record parts costs and supplier
- Issue P.O.’s to third party suppliers
- Creating project codes and receiving stock into inventory
- Assist in the creation of spreadsheets/maintain systems to track consumables and labour in projects, services and installation
- Mailing invoices, mail distribution
- Monitoring leads, contribution to team KPI’s
- Understanding of taxes
- Contribute to updating & Management of CRM Database
- Collectively identify and record information that is valuable to ongoing concerns
- Sales Data Management
- Compiling data and creating reports for sales as directed
- Other duties as they may be assigned
Job Requirements:
- Minimum of 3 to 5 years related experience
- Customer service/Order Management experience is required
- Experience in the IFS ERP system or any related software is an asset
- Intermediate level of Excel is required
- Ability to take initiative and multitask
- Excellent verbal and written communication skills
- Attention and accuracy to details
- Ability to prioritize and take accountability
- Excellent computer skills