Customer Service Representative Job in Vancouver, BC | CIBC

CIBC

Customer Service Representative Job in Vancouver, BC | CIBC

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Hiring Organization CIBC
Job Location Vancouver, BC
Date Posted Jun/24/2022
Base Salary CND
Employment Type Full Time
Valid Until N/A

Customer Service Representative Job in Vancouver, BC | CIBC

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Customer Service Representative Vancouver, BC

Job Responsibilities:

  • Client engagement – Help clients manage their accounts and products.
  • Focus on the client experience and make interactions meaningful.
  • Connect clients to the right CIBC team members who can help them reach their goals.
  • Problem solving – Listen, ask questions, and put yourself in the client’s shoes.
  • Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
  • Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Job Requirements:

  • You put our clients first. You engage with purpose to find the right solutions.
  • You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You’re passionate about people.
  • You find meaning in relationships, and surround yourself with a diverse network of partners.
  • You connect with others through respect and authenticity.
  • You love to learn. You’re passionate about growing your knowledge.
  • You have a strong sense of curiosity.
  • You engage with your heart and mind. You care about people and respect different perspectives.
  • You listen to and learn from the experiences of others.
  • Values matter to you.
  • You bring your real self to work and you live our values – trust, teamwork, and accountability.

Beware of Job Scams

As you navigate the job market, it’s essential to stay vigilant against potential scams. Here are some tips to protect yourself:

Signs of Job Scams:

  1. Unsolicited Offers:
  • Be cautious of job offers that you didn’t apply for or solicit.
  1. Too Good to Be True:
  • If a job offer seems too good to be true in terms of pay or benefits, it might be a red flag.
  1. Requests for Money:
  • Legitimate employers will not ask you to pay for job opportunities. Be wary of any requests for payment upfront.
  1. Vague Job Descriptions:
  • Watch out for job postings with unclear job descriptions or requirements.
  1. Poor Communication:
  • Pay attention to the quality of communication. Scammers often have poor grammar and spelling in their messages.
  1. Pressure to Act Quickly:
  • If you feel pressured to accept a job offer immediately without proper consideration, it could be a scam.

How to Protect Yourself:

  1. Research the Company:
  • Before accepting any job offer, research the company thoroughly. Look for reviews and information about their reputation.
  1. Verify Contact Information:
  • Confirm that the contact information provided by the employer is legitimate.
  1. Never Pay for a Job:
  • Never send money or personal information to someone you haven’t verified as a legitimate employer.
  1. Trust Your Instincts:
  • If something feels off about a job offer or the hiring process, trust your instincts and proceed with caution.
  1. Report Suspicious Activity:
  • If you encounter a job scam, report it to the appropriate authorities or platforms.

By staying informed and cautious, you can protect yourself from falling victim to job scams. Stay safe and best of luck in your job search!

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