Customer Service Representative Jobs In Dubai 2023 | Excelsior

Excelsior

Customer Service Representative Jobs In Dubai 2023 | Excelsior

RESPONSIBILITIES:-

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

REQUIREMENTS:-

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed.
  • Comfortable using computers.
  • Experience working with customer support.
  • Basic knowledge on pricing and calculations.

To apply for this job please visit rb.gy.

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