Udrive UAE
Customer Service Representative Jobs in Dubai | Udrive UAE Careers
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Hiring Organization | Udrive UAE |
Job Location | Dubai, United Arab Emirates |
Date Posted | Jun/12/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Customer Service Representative Jobs in Dubai | Udrive UAE Careers
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION | |
---|---|---|
Customer Service Representative | Dubai, United Arab Emirates |
Job Responsibilities:
- Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service.
- Responding to all tickets received through chats, calls, emails, in-person, social media etc based on the SLA set.
- Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued.
- Follow communication procedures, guidelines and policies and suggest improvement to team leaders.
Job Requirements:
- Diploma or University Degree in Business, Communications, and Marketing discipline
- Should be able to work in Morning, Evening & Night on a rotational basis
- Should be able to work 6 days a week,
- Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B