Danfoss

Serving as the primary point of contact for our North Africa customer network,
Verifying incoming orders, pricing and terms of delivery as well as availability of products,
Partnering and coordinating with the Danfoss international manufacturing sites to ensure timely
Confirming orders with customers, answer incoming queries and respond to customer needs,
Providing internal stakeholders with the highest level of support in all aspects of order processing and product delivery,
Building and maintaining a strong internal network to provide best customer support

Bachelor’s or Master’s degree in Business Administration, or equivalent,
Broad knowledge of MS office inclusive of Outlook and Excel,
Preferably good SAP/R3 skills including EDI as well as Salesforce,
Excellent written and verbal communication skills in English and French, and preferably in Arabic,
Experience in a similar customer service role in industry, distribution, logistics or equivalent sector is desirable,
Extensive knowledge in Logistics documentation requirement in MENA region, specifically in North Africa,
Experience in preparing and managing Letters of Credit, documents thru bank, and cash against document requirements with customers,
Conscientious and diligent approach with a strong sense of customer empathy,
Strong team ethic combined with initiative and self-awareness,
Service oriented attitude and excellent communication skills,
Adaptable, organized and able to thrive under pressure when required,
Positive approach to diversity and cross-cultural communications.

To apply for this job please visit www.careerjet.ae.