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Customer Service Specialist Jobs In Nanaimo, BC | BCJobs
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Hiring Organization | BCJobs |
Job Location | Nanaimo, BC |
Date Posted | Sep/10/2022 |
Base Salary | CND |
Employment Type | Full Time |
Valid Until | N/A |
Customer Service Specialist Jobs In Nanaimo, BC | BCJobs
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
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Customer Service Specialist | Nanaimo, BC |
Job Responsibilities
- Communicating with patients in person, by phone, and by email
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings and ensuring patient data is accurate and up to date
- Performing preliminary testing for doctors, including retinal imaging
- Taking case histories from the patients
- Maintaining exam rooms, making sure they are clean and well-stocked
- Upholding excellent customer service standards using your charisma and problem-solving skills
- Learning all areas of the office from Pre-test to Reception to Dispensing Glasses and Contacts
Job Requirements
- Ideally, you will have some customer-facing experience, preferably in a retail environment
- Experience in the optical world or knowledge of routine eye care would be beneficial but not essential
- Familiarity and comfort using technology and computers
- A track record of learning new systems and processes
- A professional, approachable manner and a love of meeting and interacting with people