Customer Service Specialist Jobs In Nanaimo, BC | BCJobs

  • Full Time
  • Nanaimo, BC
  • 20000 AED / Month

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Customer Service Specialist Jobs In Nanaimo, BC | BCJobs

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Hiring OrganizationBCJobs
Job LocationNanaimo, BC
Date PostedSep/10/2022
Base SalaryCND
Employment TypeFull Time
Valid UntilN/A

Customer Service Specialist Jobs In Nanaimo, BC | BCJobs

BCJobs

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Customer Service SpecialistNanaimo, BC

Job Responsibilities

  • Communicating with patients in person, by phone, and by email
  • Billing the patient, their medical service provider and other third parties
  • Managing appointment bookings and ensuring patient data is accurate and up to date
  • Performing preliminary testing for doctors, including retinal imaging
  • Taking case histories from the patients
  • Maintaining exam rooms, making sure they are clean and well-stocked
  • Upholding excellent customer service standards using your charisma and problem-solving skills
  • Learning all areas of the office from Pre-test to Reception to Dispensing Glasses and Contacts

Job Requirements

  • Ideally, you will have some customer-facing experience, preferably in a retail environment
  • Experience in the optical world or knowledge of routine eye care would be beneficial but not essential
  • Familiarity and comfort using technology and computers
  • A track record of learning new systems and processes
  • A professional, approachable manner and a love of meeting and interacting with people

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