Customer Success Manager Jobs In Dubai UAE | Bayzat

Customer Success Manager Jobs In Dubai UAE | Bayzat

Bayzat

Job Vacancies : The Bayzat , a leading conglomerate in the United Arab Emirates, has announced a series of job vacancies in various categories. The group is looking for highly skilled and experienced individuals to fill in the positions.The job vacancies include positions for marketing executives, sales managers, accountants, human resource officers, and customer service representatives. The group is also looking for candidates with experience in the construction and engineering industry.The Bayzat offers a competitive salary and benefits package. Interested candidates can submit their resumes and applications online.

Customer Success Manager Jobs In Dubai UAE | Bayzat

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The main goal of Customer Success is helping Bayzat’s customers meet, and surpass, their objectives at work. Customers expect Bayzat to help them become better at their job and perform at a higher level for their company, and the Customer Success team helps them achieve that.

Responsibilities:

• Go above and beyond to ensure Bayzat’s customers are actively working towards their goals and that they will be happy with the service provided. This includes customer training, on-going support, consultative calls, strategic planning, customer outreach and customer marketing.
• Identify, implement and optimize KPIs to understand customer usage, behaviors and red flags indicating potential customer churn.
• Review the customer accounts and customers’ ‘health score’ to increase user retention and decrease churn rates, along with increasing activation rates and customer satisfaction.
• Have daily and ongoing communication with customers while tracking the entire customer life cycle and coming up with solutions for issues.
• Anticipate, foresee and create policies and processes around the customer journey to success that optimize the customer experience.
• Pinpoint the customers’ needs and create processes that reflect their goals.
• Provide actionable insights to the product development team based on customer feedback (i.e. new features and feature enhancements).

Requirements:

• 2-3 years of relevant Customer Success experience
• Be customer service oriented
• Be a team player who is able to build and maintain close relationships with a wide range of internal and external stakeholders
• Be passionate about technology
• Have the ability to analyze and extract research data
• Fluent in English and Arabic

How to Apply

Beware of recruitment scams when applying for Bayzat

If customer service is your passion and you want to become a part of the ever expanding Dubai skyline then join Bayzat . today. The company has many new job openings in real estate and in engineering as well. No matter what your profession is, you will surely find a suitable vacancy here. Send your resume to the email address and specify the position applied for in the email subject. HR department will call only shortlisted candidates for an interviews.

Benefits of working and living in Dubai

Bayzat offers a variety of benefits to its employees. These include:- Health insurance- Life insurance- Retirement savings plan- Paid time off- Employee assistance program Bayzat

Job Vacancies is committed to providing its employees with the resources they need to lead healthy and productive lives. We believe that happy and healthy employees are the key to a successful business.

If you are interested in applying, please read the following information carefully.

If you're looking for a job with Bayzat

Job Vacancies, here are some tips to help you prepare for your interview:

• Click on the “Apply Here” button to view the job vacancies available on the career portal of Grandiose.
• A list of open positions will appear on your screen.
• You can also search for jobs by entering your desired job role in the keyword section and by specifying the job location and type.
• Choose the position that interests you and click on “View Details”.
• Read carefully the job description and qualifications.
• Click on the “Apply now” button.
• Fill out the application form and attach the required documents.
• Click on the “Submit” button.

Please Note: By reaching out to the HR Email Address of Grandiose, questions regarding your application will be answered.