Zurich Insurance
Customer Support Jobs in Dubai 2022 | Zurich Insurance
For More Top Organization Jobs: Click Here
Hiring Organization | Zurich Insurance |
Job Location | Dubai, United Arab Emirates |
Date Posted | July/27/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Customer Support Jobs in Dubai 2022 | Zurich Insurance
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
---|---|
Customer Support | Dubai, United Arab Emirates |
Responsibilities:
- Manage relationships with corporate customers, their decision makers and plan administrators
- Understand scheme specific requirements working with scheme administrators and EBC’s were relevant and contribute to the development of appropriate service delivery mechanism
- Achieve service levels, productivity, efficiency, and quality targets
- Resolve queries for customers focusing on right first time
- Manage and resolve complaints with a focus to achieve customer focused outcomes .
Requirements:
- Experience in the financial services industry in a similar role within a customer service environment.
- Experience in employee benefits or a good understanding of employee benefits in the region will be an added advantage
- Excellent verbal and written communication skills and a demonstrable passion for customer service
- Excellent knowledge of office packages such as Word, PowerPoint and Excel
- Knowledge of Business intelligence tools such as PowerBi, Tablaeu or Think-cell will be an added advantage
- Knowledge of automation tools such as Power Automate, Power Apps or others will be an added advantage.