Exness
Customer Support Jobs in UAE 2022 | Exness
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| Hiring Organization | Exness |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | August/04/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Customer Support Jobs in UAE 2022 | Exness
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| Customer Support Jobs | Dubai, United Arab Emirates |
Responsibilities:
- Process client’s request and solve issues via live chat, phone call and email by navigating multiple programs while paying attention to accuracy and detail;
- Escalate the issue to the appropriate specialist when needed via SalesForce or Jira;
- Update clients on their request status accordingly;
- Verify documents submitted by clients within specific regions on an hourly basis;
- Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy;
- Understand the Company’s business functions & roles by attending company seminars and meeting the required assessment target..
Requirements:
- Minimum 1 years of experience in customer service related role
- Good communication skills in English and native language (Japanese)
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation