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Digital Product Manager Jobs | Etihad Airways Jobs Dubai 2024

Etihad

Digital Product Manager Jobs | Etihad Airways Jobs Dubai 2024

Synopsis

The eCommerce – Product Manager is responsible for developing a vision and strategy for assigned suite of Digital products to continually increase conversion rates by outlining business objectives through measurable business goals. This role will work within cross departmental areas of Revenue & Commerce (both internal and external) to define, establish and manage a constantly evolving ecommerce flow to maximize look to book conversion rates.

Accountabilities

  • Identify and drive business opportunities for Digital revenue optimization and conversion of Digital Booking processes through consistently optimizing product capabilities and developing unique value propositions.
  • Drive strategies and long-term vision to define the related product roadmap, business plan and product offers; develop decisive strategies that deliver tangible business results,
  • Partner with cross- functional teams to develop positioning of the product and ensure product differentiation from competitors.
  • Monitor and evaluate product performance and targets achievement to facilitate continuous iteration and improvements.
  • Articulate and justify a compelling vision for mobile and web products in the market, encompassing where consumer behavior will go and how that will affect industry economics.
  • Conduct market analysis and opportunity assessment for current and future products aimed at maximizing Digital revenues and margins.
  • Present market requirements, trends, competitive landscape, product roadmap, pricing and packaging options, cost model, and P&L to the executive team
  • Manage supplier relationships and ensure roadmap requirements are adopted and delivered.
  • Simplify and reduce the sales cycle through excellent products, clear information, fast fulfilment processes and a detailed understanding of customer experience and requirements.

Education & Experience

  • 7+ years’ experience working in product management with strong analytical skills
  • Experience in usability, customer experience and Design thinking is preferred
  • Working knowledge in airline Reservations, Ticketing, Fares and Pricing and Revenue Accounting mandatory
  • Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent is preferred
  • Certification in Scrum Product Owner (CSPO), SAFe Product Owner or equivalent is desirable
  • Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
  • Demonstrated success in defining, delivering and launching products
  • Technical and business operations knowledge with proven ability to drive solutions
  • Experience defining vision and strategy for a technical product
  • Working knowledge and Experience with key PSS systems (Sabre, Amadeus etc.)

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Perks & Benefits:

When considering job perks and benefits, there are several common categories that many companies offer to attract and retain employees. Here’s a comprehensive list:

Health and Wellness

  1. Health Insurance: Medical, dental, and vision coverage.
  2. Mental Health Support: Access to counseling services, mental health days.
  3. Fitness Programs: Gym memberships, onsite fitness centers, or wellness programs.
  4. Health Screenings: Regular health check-ups and screenings.
  5. Ergonomic Support: Ergonomic workstations and equipment.

Financial Benefits

  1. Retirement Plans: 401(k) plans, pensions, or other retirement savings options with company matching.
  2. Bonuses: Performance-based bonuses, signing bonuses.
  3. Stock Options/Equity: Company shares or stock options.
  4. Tuition Reimbursement: Financial support for further education or certifications.
  5. Financial Planning Services: Access to financial advisors.

Work-Life Balance

  1. Paid Time Off (PTO): Vacation days, personal days, and holidays.
  2. Parental Leave: Maternity, paternity, and adoption leave.
  3. Flexible Working Hours: Flex time or flexible work schedules.
  4. Remote Work Options: Opportunities to work from home or remotely.
  5. Sabbatical: Extended leave for personal growth or study.

Career Development

  1. Training and Development: Workshops, courses, and training programs.
  2. Mentorship Programs: Pairing with more experienced colleagues for guidance.
  3. Career Pathing: Clear advancement opportunities and career path planning.
  4. Professional Memberships: Subscriptions to industry journals or memberships in professional organizations.
  5. Conference Attendance: Opportunities to attend industry conferences and events.

Office Perks

  1. Free Meals and Snacks: Complimentary breakfast, lunch, or snacks.
  2. Recreational Activities: Game rooms, nap rooms, or social spaces.
  3. Office Events: Team-building activities, parties, and outings.
  4. Onsite Services: Dry cleaning, car washes, or massage therapy.
  5. Pet-Friendly Office: Allowing pets in the workplace.

Additional Benefits

  1. Employee Discounts: Discounts on company products or services.
  2. Commuter Benefits: Subsidized transportation or parking.
  3. Volunteer Time Off: Paid time off for volunteering and community service.
  4. Diversity and Inclusion Programs: Initiatives to support a diverse and inclusive workplace.
  5. Relocation Assistance: Financial and logistical support for relocating employees.

Unique Perks

  1. Childcare Support: Onsite childcare or childcare subsidies.
  2. Loan Repayment Assistance: Help with student loan repayment.
  3. Tech Allowances: Stipends for home office equipment or personal tech.
  4. Travel Opportunities: Opportunities to travel for work or leisure.
  5. Wellness Retreats: Organized retreats focused on employee wellness.

These perks and benefits can significantly enhance job satisfaction and employee retention, contributing to a positive work environment and a motivated workforce.

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