du
Director Customer Value Management Jobs in Dubai | du Jobs
Hiring Organization | du |
Job Location | Dubai, United Arab Emirates |
Date Posted | May/17/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Director Customer Value Management Jobs in Dubai | du Jobs
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION | |
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Director Customer Value Management | Dubai, United Arab Emirates |
Description:
The purpose of this role is to lead the CVM transformation in alignment with commercial strategy and segments; covering strategy, platform, systems, processes, structure, people and capabilities. As a result of this transformation, du will be owning state-of-art CVM capabilities that would generate significant financial and customer experience benefits.
Job Requirements:
- CVM strategies should cover different practice areas including base value management, cross sell/upsell, retention & Churn management, customer lifecycle management and loyalty.
- CVM capabilities including analytics, insights, reporting, systems and processes.
- Develops the CVM team capabilities, organization and governance.
- Adapt the existing Segment engagement strategies to align with the new CVM approach