Emirates
E-Commerce Officer Jobs in Dubai | Emirates Careers 2022
| Hiring Organization | Emirates |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | May/19/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | Jun/01/2022 |
E-Commerce Officer Jobs in Dubai | Emirates Careers 2022
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION | |
|---|---|---|
| E-Commerce Officer | Dubai, United Arab Emirates |
Job Responsibilities:
- Independently triage all incoming communications to EOL Support inbox, identify the queries or issues, perform necessary analysis and undertake end-to-end resolution, which may include updating of the Reservation System customer records.
- Comprehensively respond with decisions based on each scenario for every query within 1 working day, or coordinate with the relevant departments to ensure an appropriate response in line with customer experience objectives.
- Analyze online booking issues to direct the root cause analysis by IT IBE Support in resolution.
- Direct liaison with internal and external teams to ensure continuity of online operations, including Corporate Communications, Revenue Optimisation, R&CC, Skywards, Business Rewards, CASA, IT IBE Support and others.
Job Requirements:
- Degree or Honours (12 + 3 or equivalent)
- 5+ years experience in an airline, with knowledge of business and sales/commercial processes relating to airline reservation and fares/pricing.
- 5+ years experience in E-Commerce and Mobile