Baituti Home (A BinHendi Group Company)
E-commerce Specialist Jobs In Dubai 2022 | Baituti Home (A BinHendi Group Company)
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| Hiring Organization | Baituti Home (A BinHendi Group Company) |
| Job Location | Dubai, United Arab Emirates |
| Date Posted | Aug/31/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
E-commerce Specialist Jobs In Dubai 2022 | Baituti Home (A BinHendi Group Company)
List Of Vacant Positions (Newly Updated)
| JOB TITLE | LOCATION |
|---|---|
| E-commerce Specialist | Dubai, United Arab Emirate |
- Managing accuracy of online store (SKU’s, barcodes, pricing etc)
- Manage our online inventory
- Regular stock replenishments to 3PL to avoid OOS (including packing material)
- Monthly stock reconciliation
- Monitor online orders to ensure orders are shipped within the SLA agreed with 3PL
- Processing of orders in Oracle for revenue recognition purposes
- Ensure processing is done to correct sub inventories
- Track orders are invoiced
- Assist finance with approvals for discounts
- Customer support across various platforms – Gorgios, email, chat etc to ensure the best support around inbound queries from customers to ensure a premium experience for our digital sales channels
- Working with customers to resolve issues or concerns related to orders that have already been placed
- Customer support optimization for maximizing our new product launches.
- Processing and shipment of sample/replacement orders
- Reading Google analytics and using it as a decision support system. Run marketing via Oracle NetSuite to nurture interest and drive traffic for conversions.
- Processing of customer refunds
- Work closely with finance to reconcile orders with payments / returns / refunds / replacements
- Help manage our online marketing presence, including on social media platforms
- Monitor changes in website traffic or increases in sales
- Monitor conversions rates
- Monitor CAR (cart abandonment rate)
- Assist with forming our company’s overall digital marketing strategy
- Analyzing data to identify trends and opportunities for improvement in areas such as customer satisfaction, revenue generation potential, and conversion rates
Job Requirements:
- Experience managing digital product inventory
- Experience using web analytics and optimization tools.
- 2 years of relevant work experience, preferred eCommerce support experience, and usage of Amazon’s Vendor Central, Seller Central, major DTC Commerce Platform like Shopify and Woo-commerce
- Bachelor’s Degree in Sales & Marketing, Analytics or related field with performance marketing skills.