Emirates NBD
To undertake any reasonable tasks and secondary duties as assigned by your direct supervisor of the day. • To perform opening and closing procedures established for the respective outlet as assigned. • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. • To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures. • To ensure that the respective outlet and surrounding area are kept clean and organized at all times. • To handle guest enquiries in a courteous and efficient manner. • To establish a rapport with guests maintaining good customer relationship. • To monitor operating supplies and reduce spoilage and wastage. • To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests.