Organization: FF Steel

Position : OFFICER CUSTOMER SERVICES (FEMALES ONLY)

FF Steel, a leading Grade 60&80 Steel Bars manufacturer, having large-scale production units in Lahore & Peshawar is seeking applications from talented, passionate and energetic professionals for their Marketing (Customer Services Section) at Lahore Office.

Qualification: FA/BA

Experience: 2-3 years of relevant experience in online sales preferably in a call center

Job Responsibilities:

• Manage online customer inquiries and provide prompt and professional support.
• Promote company products and services across digital platforms.
• Handle order processing and follow up with customers to ensure satisfaction.
• Work toward achieving monthly online sales targets.
• Interact daily with new and existing customers via phone calls to promote products.
• Generate and track sales leads to support the company’s business growth.
• Maintain records of customer interactions and report on lead conversion status.

Location: Lahore

Salary: PKR 40,000+ Commission

Benefits: Leave Encashment, EOBI/PESSI, Provident Fund, Group Life Insurance

Skills Required:

• Proficient in MS Office
• Strong written and verbal communication skills
• Ability to engage customers and convert leads into sales
• Customer-focused with a proactive sales approach

Please apply in confidence at JOBS.MARKET@FF.COM.PK latest by Oct 18, 2025 by mentioning the position title in the subject line.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER