Hilton
Front Office Clerk Jobs In Dubai 2022 | Hilton
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iring Organization | Hilton |
Job Location | Dubai, United Arab Emirates |
Date Posted | Nov/12/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Front Office Clerk Jobs In Dubai | Hilton
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
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Front Office Clerk Jobs | Dubai, United Arab Emirates |
Job Responsibilities:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
Job Requirements:
- Previous experience in a customer-focused industry
- Completed high school certificate or equivalent
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency