Rotana Hotels
Front Office Jobs in UAE Urgent Hiring | Rotana Careers
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Hiring Organization | Rotana Hotels |
Job Location | Dubai, United Arab Emirates |
Date Posted | July/30/2022 |
Base Salary | AED |
Employment Type | Full Time |
Valid Until | N/A |
Front Office Jobs in UAE Urgent Hiring | Rotana Careers
List Of Vacant Positions (Newly Updated)
JOB TITLE | LOCATION |
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Front Office Jobs | Dubai, United Arab Emirates |
Responsibilities:
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures.
Requirements:
- You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel.
- Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials.
- Computer literate and previous experiences with Opera are an advantage.
- The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character.