Front Office Jobs in UAE Urgent Hiring | Rotana Careers

Rotana Hotels

Front Office Jobs in UAE Urgent Hiring | Rotana Careers

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Hiring OrganizationRotana Hotels
Job LocationDubai, United Arab Emirates
Date PostedJuly/30/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Front Office Jobs in UAE Urgent Hiring | Rotana Careers

rotana careers 1 e1654337004953

List Of Vacant Positions (Newly Updated)

JOB TITLELOCATION
Front Office JobsDubai, United Arab Emirates

Responsibilities:

  • Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
  • Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
  • Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
  • Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
  • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
  • Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures.

Requirements:

  • You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel.
  • Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials.
  • Computer literate and previous experiences with Opera are an advantage.
  • The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character.

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