Front Office Manager Jobs In Dubai UAE | Hilton

Front Office Manager Jobs In Dubai UAE | Hilton

Hilton

Job Vacancies : The Hilton , a leading conglomerate in the United Arab Emirates, has announced a series of job vacancies in various categories. The group is looking for highly skilled and experienced individuals to fill in the positions.The job vacancies include positions for marketing executives, sales managers, accountants, human resource officers, and customer service representatives. The group is also looking for candidates with experience in the construction and engineering industry.The Hilton offers a competitive salary and benefits package. Interested candidates can submit their resumes and applications online.

Front Office Manager Jobs In Dubai UAE | Hilton

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The Front Office Manager oversees all front office functions and team members. Areas of responsibility include Front Desk, Personal Assistance, Personal Concierge, Lobby Ambassador, Bell Service, Concierge, and Door operations. As a department head, directs and works with managers and team members to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the department’s financial performance.

Responsibilities:

• Provides services above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals in understanding guest needs, providing guidance, feedback, and individual coaching when needed.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers team members to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere conducive to the overall guest experience.
• Review Medallia, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handle guest problems and complaints.
• Observes service behaviors of team members and provide feedback to individuals and managers.
• Manages and develops relationships with key internal and external stakeholders.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Requirements:

• 2+ years of similar experience as Front Office Manager in a luxury hotel brand
• UAE local experience is preferred
• Solid track record in maximizing guest satisfaction scores
• Experience with Forbes Travel Guide or similar programs

How to Apply

Beware of recruitment scams when applying for Hilton

If customer service is your passion and you want to become a part of the ever expanding Dubai skyline then join Hilton . today. The company has many new job openings in real estate and in engineering as well. No matter what your profession is, you will surely find a suitable vacancy here. Send your resume to the email address and specify the position applied for in the email subject. HR department will call only shortlisted candidates for an interviews.

Benefits of working and living in Dubai

Hilton offers a variety of benefits to its employees. These include:- Health insurance- Life insurance- Retirement savings plan- Paid time off- Employee assistance program Hilton

Job Vacancies is committed to providing its employees with the resources they need to lead healthy and productive lives. We believe that happy and healthy employees are the key to a successful business.

If you are interested in applying, please read the following information carefully.

If you're looking for a job with Hilton

Job Vacancies, here are some tips to help you prepare for your interview:

• Click on the “Apply Here” button to view the job vacancies available on the career portal of Grandiose.
• A list of open positions will appear on your screen.
• You can also search for jobs by entering your desired job role in the keyword section and by specifying the job location and type.
• Choose the position that interests you and click on “View Details”.
• Read carefully the job description and qualifications.
• Click on the “Apply now” button.
• Fill out the application form and attach the required documents.
• Click on the “Submit” button.

Please Note: By reaching out to the HR Email Address of Grandiose, questions regarding your application will be answered.