Front Office Supervisor Jobs In Dubai 2022 | Accor

Accor

Front Office Supervisor Jobs In Dubai 2022 | Accor

For More Top Organization Jobs: Click Here

Hiring Organization Accor
Job Location Dubai, United Arab Emirates
Date Posted Sep/16/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Front Office Supervisor Jobs In Dubai 2022 | Accor

List Of Vacant Positions (Newly Updated)

JOB TITLE LOCATION
Front Office Supervisor Dubai, United Arab Emirates

Job Responsibilities:

  • To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed.
  • To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly.
  • To control that the arrival lists are updated, transportation and airport services are scheduled and to block all the rooms according to guest requests and needs.
  • To control that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and available to the Housekeeping and other departments in due time.
  • To ensure proper completion of all CID and local government requirements concerning hotel guests and files.
  • To daily control the guest files and folios, ensuring that all the immigration, financial and audit procedures are fully respected.
  • To ensure that Guest History records are accurately maintained and all recurring guests are pre-registered.
  • To control that the departure lists are updated, check-out times are respected and that the transportation needs are scheduled.
  • To monitor rooms status and discrepancies.
  • To assist in securing external guest accommodation should an overbooking occur.
  • To ensure and perform a proper use of all the equipment and property management system and to have a perfect knowledge of the set ups.
  • To ensure the strict control of room keys and section keys.
  • To daily implement and control the check lists.
  • To daily review the F/O logbook and to sign it.
  • To personally update the activity reports.
  • To ensure a proper handover between the shifts.
  • To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise.
  • To be updated with the competitors’ offerings and rates.
  • To liaise closely with the Sales and Reservations on rate management.
  • To attend a daily line up briefing with the Front Office team to recapitulate tasks and activity.
  • To share daily activity highlights with the AFOM, Night Manager and FOM, including internal and external guest opportunities.
  • To assist the AFOM and Night Manager in fulfilling administrative responsibilities and monitoring activities.
  • To assist the AFOM and FOM in preparing forecasts and statistics.
  • To promote the Accor loyalty programs.
  • To be an ambassador of the Front Office and of the hotel, in and outside the work place.
  • To socialize with guests, playing a Public Relations role.
  • To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
  • To escort the guests rather than pointing out directions.
  • To ensure a proper use of the telephone etiquette as per Sofitel standards.
  • To ensure that the privacy of the guests and the confidentiality of the information is respected.

Job Requirements:

  • To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
  • To call the AFOM, FOM, Night Manager or DOR for advice in serious cases or if an approval is required.
  • To be aware of all VIPs visiting or staying in the hotel.
  • To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
  • To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility.
  • To respect schedules, terms and deadlines as agreed with the Management.
  • To ensure that all ambassadors are aware of the outlet timings and promote the internal activities and events.
  • To ensure that all ambassadors are updated with the latest administrative, organizational, operational or other changes and news.
  • To maintain an atmosphere of high morale and a happy working relationship among the team.
  • To keep the Front Office Manager and Assistant Front Office Manager up to date on ambassador performance.
  • To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.
  • To carry out any other reasonable duties as assigned by the Assistant Front Office Manager and the Front Office Manager.

Beware of Job Scams

As you navigate the job market, it’s essential to stay vigilant against potential scams. Here are some tips to protect yourself:

Signs of Job Scams:

  1. Unsolicited Offers:
  • Be cautious of job offers that you didn’t apply for or solicit.
  1. Too Good to Be True:
  • If a job offer seems too good to be true in terms of pay or benefits, it might be a red flag.
  1. Requests for Money:
  • Legitimate employers will not ask you to pay for job opportunities. Be wary of any requests for payment upfront.
  1. Vague Job Descriptions:
  • Watch out for job postings with unclear job descriptions or requirements.
  1. Poor Communication:
  • Pay attention to the quality of communication. Scammers often have poor grammar and spelling in their messages.
  1. Pressure to Act Quickly:
  • If you feel pressured to accept a job offer immediately without proper consideration, it could be a scam.

How to Protect Yourself:

  1. Research the Company:
  • Before accepting any job offer, research the company thoroughly. Look for reviews and information about their reputation.
  1. Verify Contact Information:
  • Confirm that the contact information provided by the employer is legitimate.
  1. Never Pay for a Job:
  • Never send money or personal information to someone you haven’t verified as a legitimate employer.
  1. Trust Your Instincts:
  • If something feels off about a job offer or the hiring process, trust your instincts and proceed with caution.
  1. Report Suspicious Activity:
  • If you encounter a job scam, report it to the appropriate authorities or platforms.

By staying informed and cautious, you can protect yourself from falling victim to job scams. Stay safe and best of luck in your job search!

Certainly! Here’s a disclaimer suitable for a job website:


Disclaimer:

The information provided on Hiring.com.pk is for general informational purposes only. We strive to ensure the accuracy and reliability of the information presented on our platform, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites that are not under the control of Hiring.com.pk . We have no control over the nature, content, and availability of those sites. The inclusion of any links does This content may violate our Terms of Use or usage policies.

Comments are closed.