Front Office Supervisor Jobs In Dubai 2022 | Accor

Front Office Supervisor Jobs In Dubai 2022 | Accor

Accor

Job Vacancies : The Accor , a leading conglomerate in the United Arab Emirates, has announced a series of job vacancies in various categories. The group is looking for highly skilled and experienced individuals to fill in the positions.The job vacancies include positions for marketing executives, sales managers, accountants, human resource officers, and customer service representatives. The group is also looking for candidates with experience in the construction and engineering industry.The Accor offers a competitive salary and benefits package. Interested candidates can submit their resumes and applications online.

Front Office Supervisor Jobs In Dubai 2022 | Accor

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Hiring Organization	Accor
Job Location	Dubai, United Arab Emirates
Date Posted	Sep/16/2022
Base Salary	AED
Employment Type	Full Time
Valid Until	N/A

Front Office Supervisor Jobs In Dubai 2022 | Accor

List Of Vacant Positions (Newly Updated)

JOB TITLE	LOCATION
Front Office Supervisor	Dubai, United Arab Emirates

Job Responsibilities:

• To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed.
• To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly.
• To control that the arrival lists are updated, transportation and airport services are scheduled and to block all the rooms according to guest requests and needs.
• To control that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and available to the Housekeeping and other departments in due time.
• To ensure proper completion of all CID and local government requirements concerning hotel guests and files.
• To daily control the guest files and folios, ensuring that all the immigration, financial and audit procedures are fully respected.
• To ensure that Guest History records are accurately maintained and all recurring guests are pre-registered.
• To control that the departure lists are updated, check-out times are respected and that the transportation needs are scheduled.
• To monitor rooms status and discrepancies.
• To assist in securing external guest accommodation should an overbooking occur.
• To ensure and perform a proper use of all the equipment and property management system and to have a perfect knowledge of the set ups.
• To ensure the strict control of room keys and section keys.
• To daily implement and control the check lists.
• To daily review the F/O logbook and to sign it.
• To personally update the activity reports.
• To ensure a proper handover between the shifts.
• To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise.
• To be updated with the competitors’ offerings and rates.
• To liaise closely with the Sales and Reservations on rate management.
• To attend a daily line up briefing with the Front Office team to recapitulate tasks and activity.
• To share daily activity highlights with the AFOM, Night Manager and FOM, including internal and external guest opportunities.
• To assist the AFOM and Night Manager in fulfilling administrative responsibilities and monitoring activities.
• To assist the AFOM and FOM in preparing forecasts and statistics.
• To promote the Accor loyalty programs.
• To be an ambassador of the Front Office and of the hotel, in and outside the work place.
• To socialize with guests, playing a Public Relations role.
• To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
• To escort the guests rather than pointing out directions.
• To ensure a proper use of the telephone etiquette as per Sofitel standards.
• To ensure that the privacy of the guests and the confidentiality of the information is respected.

Job Requirements:

• To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
• To call the AFOM, FOM, Night Manager or DOR for advice in serious cases or if an approval is required.
• To be aware of all VIPs visiting or staying in the hotel.
• To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
• To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility.
• To respect schedules, terms and deadlines as agreed with the Management.
• To ensure that all ambassadors are aware of the outlet timings and promote the internal activities and events.
• To ensure that all ambassadors are updated with the latest administrative, organizational, operational or other changes and news.
• To maintain an atmosphere of high morale and a happy working relationship among the team.
• To keep the Front Office Manager and Assistant Front Office Manager up to date on ambassador performance.
• To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.
• To carry out any other reasonable duties as assigned by the Assistant Front Office Manager and the Front Office Manager.

How to Apply

Beware of recruitment scams when applying for Accor

If customer service is your passion and you want to become a part of the ever expanding Dubai skyline then join Accor . today. The company has many new job openings in real estate and in engineering as well. No matter what your profession is, you will surely find a suitable vacancy here. Send your resume to the email address and specify the position applied for in the email subject. HR department will call only shortlisted candidates for an interviews.

Benefits of working and living in Dubai

Accor offers a variety of benefits to its employees. These include:- Health insurance- Life insurance- Retirement savings plan- Paid time off- Employee assistance program Accor

Job Vacancies is committed to providing its employees with the resources they need to lead healthy and productive lives. We believe that happy and healthy employees are the key to a successful business.

If you are interested in applying, please read the following information carefully.

If you're looking for a job with Accor

Job Vacancies, here are some tips to help you prepare for your interview:

• Click on the “Apply Here” button to view the job vacancies available on the career portal of Grandiose.
• A list of open positions will appear on your screen.
• You can also search for jobs by entering your desired job role in the keyword section and by specifying the job location and type.
• Choose the position that interests you and click on “View Details”.
• Read carefully the job description and qualifications.
• Click on the “Apply now” button.
• Fill out the application form and attach the required documents.
• Click on the “Submit” button.

Please Note: By reaching out to the HR Email Address of Grandiose, questions regarding your application will be answered.