Meliá Hotels International

Be familiar with the functions of the day and assist with the arrival of VIPs.
Possess a positive, motivated, friendly, trustworthy outlook whilst on duty.
To become an ambassador for the Hotel at any time you would be representing the company.
Conduct ongoing training with existing team members and ensure that new team members are certified as required.
Ensure a high level of product knowledge and area knowledge within the Front of House Team – be personally confident to perform hotel site inspections for walk in clients.
Conduct performance appraisals of designated staff as required.
VIPs – Oversee all aspects of such guests’ visits with the Aura Experience Team(s) ensuring that:

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